| Home |  Distance Learning  |  Contact Us   |  Blackboard FAQ  | Email FAQ  |
	Blackboard Technical Support Remote Access (Netstorage) Email Support Classroom and Lab login PC Support Ticketing System Video Conferencing   Contact for Blackboard Technical Issues Penny Sermons, Director, LRC and Distance Learning,   Phone: 940-6243   Tricia Woolard, Coordinator of Educational Media/Graphic Services and Blackboard Administrator Phone:940-6312 Brenda Rogers, LRC Assistant Phone: 940-6396 Course Issues Contact your Instructor Contact for Email  Brown McFadden, Network Administrator Phone: 252-940-6302   Remote Access (Netstorage) You can access your "home directory from the internet by going to -> gwise.beaufortccc.edu/netstorage and logging in with your Novell UserID and password. Brown McFadden, Network Administrator Phone:252-940-6302   Classroom and lab Logins Faculty log in to Classroom Instructor Stations with their regular Novell User Account (rather than "Projection user") The old projection user account is still available in case of problems with the PC. Please let me know if you have problem logging into a classroom workstation using your faculty account. Students are asked to continue to login to the labs with their student accounts (lastnameFM9999) just as we did last semester. Patrons in the LRC are asked to use the patron accounts to access computer resources, the Patron Account is based on your Library Card's last 6 digits - P123456 with a password of the patron's last name in lower case. PC Support Ticketing We now have a web based PC Support Ticketing system. If you can not get in touch with a technician you can place a trouble call by clicking on http://support.beaufortccc.edu to open a new ticket or check progress of an existing ticket. The Logon will be your normal Novell User ID with a temporary password of "changeme" (You can change the password once you logon) Once a ticket is placed you will automatically receive email updates of progress on your request. **If your CustomerID is not found please give me a call and we can get it added. Brown McFadden, Network Administrator Phone:252-940-6302 Carrie Peed Phone: 940-6424 Mike Waters Phone: 940-6385 Video Conferencing Doug Stalls, Coordinator of Audiovisuals & Electronic Distance Learning Phone:940-6310 Brenda Rogers, LRC Assistant Phone: 940-6396   Hours: Monday thru Thursday -  8:00 a.m. - 5:00 p.m. Friday - 8:00 a.m. - 4:00 p.m.
|  Home |  Distance Learning  | BB For Students  |  BB For Instructors  |