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What is BCCC student email?
The electronic mail package provided for you is a world-class collaboration suite that manages electronic messaging for course usage, with attachments, and calendaring for management of appointments, notes and tasks.

Who can use student email?
Student Email is available to all BCCC registered curriculum students.

How soon will my student email be available to me after I register?
Since the registration process is an ongoing activity that is very fluid in nature, the drop add procedure presents a challenge to having the email accounts available instantly for those affected students. Supplemental loads will be done as numbers warrant over the registration period, throughout the first two weeks of the semester.

How do I log into the student email system?
You may access Student Email by using the  link on the BCCC home page or on the Distance Learning page. You may also go directly to the login screen at on the Student Email page.

Is there a more direct way of accessing my student email account?
Student Email can be directly accessed by going to http://stumail.beaufortccc.edu.

What’s my User Name/Password?
User Name: last name + first initial + middle initial + 2-digit month-of-birth + 2-digit day-of-birth.
Example: For John Q. Public born 01/23/1991 the username would be publicjq0123

Password:
last six digits of SS#.

What is my email address?
Your email address will be your
last name + first initial + middle initial + 2-digit month-of-birth + 2-digit day-of-birth @stumail.beaufortccc.edu.
For John Q. Public born 01/23/1991 the email address would be:

Example: publicjq0123@stumail.beaufortccc.edu 

How big is my mailbox?
The system has space limitations.  Each e-mail can be no larger than 2Mb and your mailbox has a limit of 5Mb.
If someone tries to send you an email, and your mailbox is full, they will get a returned email with an error message that it could not be sent. Likewise, if you try to send to someone whose mailbox is full, you will receive an error message back indicating the message could not be sent. Make sure to clear out any emails that you do not need.

Can I send attachments with my email?
You can send documents (limited to 2 MB) as attachments to emails (see Student Email ).

Can I access BCCC email off campus?
Yes. You go to http://stumail.beaufortccc.edu to log in and check your email from any location that has internet connection. 

Can I receive 3rd party email? 
Many Internet Service Providers allow the redirection of email to alternate locations.

Can I have more than one email account?
Yes, but the student is encouraged to use the Student email account for class communication. It is important your instructor knows what email account you will be using for their class.

Can my email be forwarded to another account? 
The State of North Carolina does not allow email forwarding when using the BCCC Student Email services.

Is my email account scanned for viruses?
Yes. 

I cannot access GroupWise from home.
When you attempt to access GroupWise from the BCCC website, are you using Internet Explorer by clicking on the blue "e"on the desktop? Be sure you have 6.0 or a later version of Internet Explorer. You may confirm this by opening Internet Explorer, in the menu bar click 'Help', then 'about Internet Explorer'.

If you are using AOL be sure you are not using the version of Internet Explorer in AOL. Once connected to AOL, just minimize the AOL window and then click on the blue "e" (the Internet Explorer icon) on your desktop.

Do you have a toolbar installed (i.e. Google, or Yahoo) or any other application that may "block pop-up" advertisements? If so, you may try disabling the pop-up blocking feature of your toolbar or uninstalling the toolbar.

To turn off pop-up blocking in Internet Explorer 6.0, click on Tools>Pop-Up Blocker>Turn Off Pop-Up Blocker

What type of security is in place?
A scanner checks each message and attachment for viruses, Trojans, etc. and it passes through the mail transport agent. It does not allow executable attachments with .exe, .com, .scr etc.

Does it matter what browser I use?
Internet Explorer or Netscape are the recommended browsers.

Will my email session time-out?
Yes. If you are inactive for 20 minutes, the system will log you out.

How long will I have an email account?
As long as you are a registered student at BCCC.

Do you have a toolbar installed (i.e. Google, or Yahoo) or any other application that may "block pop-up" advertisements?
If so, you may try disabling the pop-up blocking feature of your toolbar or uninstalling the toolbar. To turn off pop-up blocking in Internet Explorer 6.), click on Tools, Pop-Up Blocker>Turn Off Pop-Up Blocker. For more information please see the Groupwise webaccess user guide below.

Who do I contact for help with my email account?
Please contact Brown McFadden at 252-940-6302. Please be prepared to name your internet service provider (America OnLine, Microsoft Network, EarthLink, Cox, TriCounty, etc), its local telephone dial-up number and support number, your PC operating system (Windows 95, 98, ME, 2000, XP, etc) and any messages you may have received when attaching to stumail.beaufortccc.edu.

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