|Classroom and Lab login|
|Information Technology Helpdesk|| After -Hours Support
24/7 Blackboard Support
Penny Sermons, Director, LRC and Distance Learning,
Tricia Woolard, Coordinator of Educational Media/Graphic Services and Blackboard Administrator/Webmaster
Saundra Pinkham, Library Technician
Contact your Instructor
Maintenance is set aside to take place on Fridays when necessary between 3pm-6pm or after 2am to minimize impact on the users.
Whiting Toler, Network Administrator
Faculty log in to Classroom Instructor Stations with their regular Novell User Account (rather than "Projection user") The old projection user account is still available in case of problems with the PC. Please let me know if you have problem logging into a classroom workstation using your faculty account.
Students are asked to continue to login to the labs with their student accounts (lastnameFM9999) just as we did last semester.
Patrons in the LRC are asked to use the patron accounts to access computer resources, the Patron Account is based on your Library Card's last 6 digits - P123456 with a password of the patron's last name in lower case.
We now have a web based PC Support Ticketing system. If you can not get in touch with a technician you can place a trouble call by clicking on Information Technology Helpdesk to open a new ticket or check progress of an existing ticket.
The Logon will be your normal Novell User ID with a temporary password of "changeme" (You can change the password once you logon) Once a ticket is placed you will automatically receive email updates of progress on your request.
**If your CustomerID is not found please give me a call and we can get it added.
Brenda Rogers, Coordinator of Computer Support Services
Mike Waters, Computer Support Specialist
email : firstname.lastname@example.org
Wireless access available for BYOD (Bring your own device). Students can access the wireless network by accessing the network called CAMPUS, and proceed with your username and password credentials used for Blackboard/ Email and Network.
Username: Last name + first initial + middle initial + 2 digit birth month + 2 digit day of birth.
Password: Last six digits of SS#.
Marshall Hall Coordinator of Audiovisual Services.
Hours: Monday thru Thursday - 8:00 a.m. - 5:00 p.m.
Friday - 8:00 a.m. - 4:00 p.m.