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Eligibility of Title IV aid is based on the maintenance of satisfactory progress in a course of study and is not affected by whether or not you previously received such aid. In order to receive aid, all financial aid recipients are required to maintain satisfactory progress toward completing a degree, diploma, or certificate. The following standards are applicable to all financial aid programs including the federally sponsored Title IV programs.

Grade Point Average To maintain satisfactory academic progress, students must earn a cumulative GPA according to the number of semester hours for which they have attempted as indicated in the table below to receive financial aid assistance.

Hours AttemptedGrade Point Average

0 - 12 1.0

13 - 24 1.5

25 - 36 1.75

37 and above 2.0

Completion Rate You must successfully complete 67% of the total credit hours attempted, including developmental coursework, in order to maintain satisfactory academic progress. Completed credit hours include: A, B, C, D, CE, and P (passing). Audits (AU), withdrawals (W), withdrawal-failing (WF), re-enrolls (R), in progress (IP) are not considered a successful completion of course work. Students failing to maintain satisfactory progress are ineligible for aid until the required number of credit hours is completed.

Incompletes, Withdrawals, Repeated Coursework and Transfer Credit Withdrawals and Incompletes are not included in GPA computation. According to institutional policy, incomplete grades not removed by the student by the end of the following semester (excluding summer session) will revert to an “F”. Grades “W” and “I” are considered in determining completion rate and count toward the maximum time frame for completing a program of study.

You are permitted to repeat courses and only the most recent course grade is counted in the GPA calculation. All repeated hours are counted as attempted. However, completed hours are counted only once as completed, unless the program requirements make retaking a previously passed course mandatory. (Example: an outdated computer course.)

Transfer credits from other postsecondary institutions will be used to determine quantitative satisfactory academic progress for both completion rate and maximum time frame.

Maximum Time Frame Limitation The maximum time allowed for program completion is one and one-half times the number of program hours as outlined in the College catalog required of full-time students to complete a curriculum. If the curriculum attempted has not been completed within the allowable time, then satisfactory progress is not being maintained and financial aid will be terminated. The time frame begins when you first attend the college and continues until you successfully complete a program of study regardless of the number of years that may elapse between enrollment periods. Since the time frame is cumulative; you may lose financial aid eligibility by switching programs before successfully completing a program of study.

Credit hours for course incompletes, withdrawals after the 10% point of the semester or repeated courses will be counted as hours attempted toward the time frame. Developmental coursework as determined by placement testing is not counted toward the maximum time frame.

Once you complete a program successfully, you become eligible for a new time frame if you plan to pursue a second certificate, diploma, or degree. Transferable credit hours from the completed program are counted toward the time frame for a new course of study.

Financial Aid Academic Warning At the end of each semester the Financial Aid Office will determine whether students receiving financial aid are making satisfactory academic progress. Both grade point average and rate of completion are measured. Students failing to make academic progress will receive a Financial Aid Academic Warning.

Financial aid recipients on academic warning will be granted a one semester period, following their first semester of failure, to regain satisfactory progress. During this warning period, you can continue to receive financial aid, provided you are otherwise eligible.

To regain aid eligibility, you must achieve the minimum required standards during the warning period: the minimum required cumulative grade point average as listed in Grade Point Average section and a 67% overall completion rate. If at the end of the financial aid warning period, you are able to re-establish satisfactory academic progress, the warning is lifted. Students who fail to regain satisfactory progress during the warning semester are ineligible for aid until their progress is again satisfactory.

Academic Appeals and Probation Students with mitigating circumstances are encouraged to use the appeals process. The circumstances being appealed must be properly documented and will be evaluated by the Director of Financial Aid.

The Director of Financial Aid shall inform you in writing of your failure to meet satisfactory academic progress. If you desire to appeal the termination of financial aid, an appeal package must be submitted to the Director of Financial Aid termination within fifteen (15) school days prior to the first day of the term for which you are seeking reinstatement of financial aid assistance.

You must give the reasons why you did not make satisfactory progress and why financial aid should not be terminated (examples: extended illness, hospitalization, accident, death of immediate family member). Documentation to support the appeal is required.

The Director of Financial Aid will review the appeal to determine whether or not the reinstatement of aid is justified. Students who successfully appeal are placed on probation and are eligible for financial aid during the probationary period. If more than one semester is required for the student to achieve the minimum qualitative and quantitative policy standards, the student must meet with a Counselor and develop an academic plan for the student. A copy of the plan must be included in the Appeal package submitted to the Director of Financial Aid.

A student wishing to appeal the decision of the Director of Financial Aid may do so through the student Due Process Procedure by writing to the Vice-President of Student Services within five school days of receipt of the decision.

Academic appeals are not allowed for Maximum Time Frame Limitation.

Reinstatement of Financial Aid Eligibility Should you have your financial aid eligibility terminated for failing to meet the satisfactory progress definition, termination will continue until you enroll for subsequent academic terms at your own expense, complete the term, and satisfy the satisfactory progress definition. Once the satisfactory progress definition is met, eligibility is reinstated for the subsequent academic term. In addition, financial aid eligibility will immediately be reinstated for all appeals upheld. Retroactive payments of financial aid for terms when students were on suspension are prohibited by federal regulations.

Financial Aid Office Information

General Information: Email Address: Telephone: 252-940-6222

Director: Jo Woolard 252-940-6219

Financial Aid Counselors are assigned by the Student’s last name:

If your last name begins with… A – H 252-940-6291 Carol Willard

If your last name begins with… I – R 252-940-6327 Karen Pruden

If your last name begins with… S – Z 252-940-6301 Patricia Windley

Veteran’s Services 252-940-6327

Work-Study & Childcare Coordinator 252-940-6291


Fall & Spring Semesters

Monday – Thursday 8am - 5 pm
Friday 8am – 4pm

Summer Semester

Monday – Wednesday 7:30am - 5:30 pm
Thursday 7:30am – 5:30pm

If you need to meet with Financial Aid personnel outside of the normal operating hours an appointment is required.